January 15th, Toronto Ontario
CSA's Municipal Infrastructure Solutions Program (MISP) is pleased to announce the release of Performance Improvement Tools for Small and Medium-Sized Water and Wastewater Utilities.
This guideline will provide operators and owners of water and wastewater utilities with practical tools to help improve their operations and efficiently utilize resources. It will adapt and apply existing knowledge about quality systems and performance indicators, and present it in a usable and understandable format. With this guideline small and medium-sized utilities will be able to measure their performance in a consistent and standardized way, plan for and implement changes, and measure their progress in a cycle of continuous improvement.
CSA Acknowledges the financial contributions of the following organizations towards the development of this product:
Infrastructure Canada, Canadian Water & Wastewater Association, Region of Niagara, AECOM (Canada) Ltd. & the National Water and Wastewater Benchmarking Initiative, Regional Municipalities of Durham and Waterloo, City of Calgary, Halifax Water, EPCOR Water Services Inc., Ontario Clean Water Agency, Water Environment Association of Ontario, Western Canada Water & Wastewater Association, Ontario Municipal Water Association, Ontario Water Works Association, BC Water & Waste Association, Atlantic Canada Water and Wastewater Association
For further information, please contact jeffrey.kraegel@csa.ca.